A competitive supervisory role with a salary reaching up to ₱57,000 per month is now open in Angeles City. Taskforce Outsourcing OPC, operating for TaskUs, is actively hiring a Workforce Supervisor (functioning as a Team/Operations Leader) based in Pampanga . The position offers a monthly salary range of ₱38,000 to ₱57,000, providing a strong incentive for experienced BPO professionals to stay and grow their careers in the province rather than relocating to Metro Manila .
The role focuses on ensuring staff optimization, setting performance goals, forecasting labor requirements, creating and managing staff schedules, and maintaining employee records . For Kapampangans with leadership experience in the BPO industry, this represents a significant career opportunity close to home.
Competitive Pay for Supervisory Talent in Central Luzon
The position reflects the growing sophistication of Pampanga's BPO sector, which now offers career advancement opportunities comparable to those in Metro Manila. Workforce Supervisors play a critical role in BPO operations, responsible for forecasting labor requirements to ensure that client service level agreements are met without overstaffing or understaffing .
Creating and managing staff schedules is another core responsibility, requiring the supervisor to balance employee preferences and availability with operational demands . The role also involves tracking employee records, including attendance, tardiness, and adherence to scheduled shifts, ensuring compliance with company policies and labor regulations . For experienced team leaders looking to step into workforce management, this role offers a clear career path without leaving Pampanga.
Growing Business Operations Signal Province's BPO Maturity
TaskUs has maintained a significant presence in Pampanga, and the opening of a Workforce Supervisor role specifically for Angeles City indicates continued investment in the province's talent pool . The role requires setting performance goals for team members, monitoring key performance indicators, and providing regular feedback to help employees meet and exceed targets .
TaskUs is known for offering comprehensive benefits packages to its employees, including health insurance, paid time off, and opportunities for career advancement . The company has built a reputation as a "people-first" BPO provider, focusing on employee well-being alongside operational excellence . For Kapampangan jobseekers, this hiring announcement reinforces that Pampanga is no longer just a location for entry-level BPO positions — it is now home to mid-level and senior supervisory roles that offer competitive Metro Manila-level compensation.
